Only names change characters are the same

After working in IT service industry for several years, I have understood many things that are best understood when experienced.

One of my colleague who joined the company with me is seriously frustrated and is now planning to exit. His exit will be a loss for me not only as a headcount on work but also as a friend going away. He had full faith in the company’s administration, however, after recent changes in the administration he is shattered off his belief.

Below is one particular course of events that I suppose is one of the reasons of his disbelief in present system.

Scene I

One thing my supervisor told me was that a person is hired to fix things not just to report issues as issues are visible to anyone but the solution is what pays off. This is true. I took it as one of the most important lessons gained in my work experience. There are two things which I encounter I have to deal with, problems related to my work and problems in fixing these problems. As I understand my responsibilities, I am answerable to problems related to my work. For the second task, I have been provided a facilitator. So, if I have any issue which effects my work, I need to inform the Facilitator (Say Mr. F or Mr. f) for help. In my case, I have three such people, i.e., Mr. f1 and Mr. f2 and their supervisor Mr. F.

Same to me, he is hired for finding solutions to problems related to his work and he has been told from Mr. F, Mr. f1 and Mr. f2 that he has been doing it well. He is thankful for this testimony from Mr. F, Mr. f1 and Mr. f2 and assume that they do not lie, he believes that he has performing above average. As obvious, he has encountered many problems to fix things related to his work. Now, comes the role of Mr. F1 and Mr. F2. Thankfully, Mr. f1 and Mr. f2 are always reachable. They have arranged many meetings and earnestly listened to issues. In most cases, he has tried to add his views of a plausible solution when reporting the issue. Again, Mr. f1 and Mr. f2, have been very benign to lend me listening ears. As far as the meetings are considered, he has been extremely satisfied. He knew that after the meetings we all are in perfect sync to the issue at hand.

Scene II

Many days have passed and he has not heard of anything about the solution from Mr. F1 or Mr. F2. Either, he has been habituated to handle the problem or learnt to ignore it, but the problem reported is present and as obvious visible to anyone. With time he has have several of those problems accumulated and wanting solution. This is now effecting his productivity extensively and things he is answerable to are not being answered well or getting answered with lot of pain. It is then he realizes that Mr. f1 and Mr. f2, either are incapable to answer the issue or they are deliberately not addressing it.

Scene III

I am out of my company’s office premises for some company’s work. He along with rest of my colleagues who are equally frustrated from Mr. F, Mr. f1 and Mr. f2's inability or unwillingness to address issues, get an invite from secretary to head of the F clan, for a meeting to listen to issues if any. Everyone got overwhelmly happy. They all accepted the meeting request and reached for the round table meeting. In the meeting they spoke freely and completely. They put before the head of the F clan, most of the issues that they thought was necessary.

Scene IV

Something happened as Mr. F was furious and Mr. f1 as well as Mr. f2 was perturbed. Mr. F called for a meeting. Everyone was invited. People who could not have made it due to some or the other reasons, were also instructed to come to the meeting.

Scene V

We all  are in a meeting room. Shouting, Shouting, Shouting. There were three things he could make out in the meeting.

1. Mr. F shouted that it was not the platform to speak,

2. When people told that there was no other platform, they need something if round table meetings are not for it, Mr. F promised that there will be some meetings to address the concerns,

3. Mr. F did not keep his promise.

Scene VI

It is today. His decisions are made. He is waiting for a right time and preparing himself for the exit.

I am very sad as this will be the second friend at work that I will be losing. And probably, I could be the next. The only reason that I do not have any grudge is because I assume this to be present anywhere.

Hence the title, only names change characters are the same.